Privacy Policy

Flipbot is operated by Fornix Digital, a business partnership between Raphael Richardson and Oliver Sierra. Our principal business address is Office 21119, 182–184 High Street North, East Ham, London, E6 2JA, United Kingdom.

This notice applies when you visit Flipbot, create an account, use its deal-finding or Scanner features, save a deal, manage a subscription or contact us. For privacy questions or requests, email team@flipbot.me.

The information Flipbot needs depends on the features you use.

We process account, search, saved-deal, Scanner and credit information because it is necessary to provide the service you request and perform our contract with you. We process security, abuse-prevention, reliability and limited product-improvement information where necessary for our legitimate interests in protecting and improving Flipbot, provided those interests do not override your rights.

We process billing and tax records to perform our contract and meet legal obligations. We use consent where the law requires it, including optional marketing. You may withdraw consent at any time without affecting earlier lawful processing.

Product Finder may process a location or postcode and radius that you enter. Flipbot does not request precise live GPS location.

Scanner photographs are sent to Flipbot's self-hosted processing service solely to identify the submitted product. The image is deleted automatically when processing finishes and is not retained in backups or for debugging. Do not include faces, addresses, identity documents or other unnecessary personal information in a Scanner image.

Stripe is intended to process payments and subscription management. Flipbot may receive billing identifiers, plan and payment status, but should not receive or store full card details.

If you connect eBay or Discord, Flipbot may process the account identifier, connection status and authorisation information needed to provide that connection. You can disconnect supported services from your account where the control is available.

Flipbot may link to, obtain data from or interact with independent services including Facebook Marketplace, eBay, CEX, Discord, Soldcomps, Apify and Stripe. Their own terms and privacy practices apply. References to these services do not imply endorsement, sponsorship or affiliation unless Flipbot states otherwise.

We use necessary cookies and similar storage for authentication, security and preferences. We do not currently use advertising or optional analytics cookies. If that changes, we will update the Cookie Policy and obtain consent where required.

We use service providers only where needed to operate Flipbot, including Supabase for authentication and data services, Resend for account email, Cloudflare Turnstile for bot protection, Stripe for payments, and hosting and product-research providers used by the features you request. We may also disclose information where required by law, to protect legal rights or in connection with a business reorganisation.

Some providers may process information outside the United Kingdom. Where UK data-protection law requires it, we use an adequacy regulation, an approved contractual safeguard such as the UK International Data Transfer Agreement or Addendum, and any appropriate supplementary measures.

Account information is kept while your account is active and is normally removed from active systems within 30 days after account deletion, except where security, dispute, payment or legal records must be retained. Saved searches and deals remain until you delete them or close the account. Scanner photographs are deleted when processing finishes.

Routine support correspondence is kept for up to two years; unnecessary sensitive attachments are removed sooner where practical. Security and authentication logs are normally kept for up to 12 months. Billing and tax records are kept for the period required by law. Backup copies are isolated from normal use and expire on the applicable backup cycle.

Flipbot is designed to use access controls, protected credentials, user ownership checks and private handling for sensitive uploads. No online service can promise absolute security. Tell support promptly if you believe your account or information has been compromised.

Depending on where you live and the circumstances, you may have rights to access, correct, erase, restrict or object to processing, and to receive certain information in a portable format. You may also withdraw consent where processing relies on consent.

Send a request to team@flipbot.me. We may need to verify your identity and will respond within the period required by applicable law. You may complain to the UK Information Commissioner's Office at ico.org.uk or, where applicable, your local data-protection authority.

Flip Score, price estimates and recommendations support your own decision-making. Flipbot does not automatically buy, list or sell an item for you and does not make solely automated decisions that produce legal or similarly significant effects about you.

Flipbot is intended only for people aged 18 or over.

We may update this policy when the product, providers or law changes. Material changes should be communicated appropriately and the latest date shown on this page.